Terms and Conditions
Here’s the updated version of your Terms and Conditions with the refund policy added as requested:
TERMS AND CONDITIONS
Last updated: 01/02/2025
Welcome to Slap Your Logo (“Company”, “we”, “our”, “us”). These Terms and Conditions govern your use of our website and services, including the purchase and customisation of pre-made logos. By using our services, you agree to these terms. If you do not agree, please do not use our services.
1. GENERAL TERMS
1.1. Slap Your Logo provides pre-made logos for purchase and customisation.
1.2. Each logo is sold only once, ensuring exclusivity to the buyer.
1.3. Logos are sold on a digital basis only; no physical products will be delivered.
2. PURCHASE PROCESS
2.1. Customers select a logo from our online store and proceed to payment.
2.2. Upon completing the purchase, customers must provide their business name for incorporation into the logo.
2.3. Once the business name is added, we provide the final logo package in a ZIP file containing multiple digital formats (e.g., PNG, JPG, SVG, AI, EPS, PDF).
2.4. The standard service includes only the addition of the business name; any additional alterations (e.g., colour changes, font modifications, or layout adjustments) require an extra fee.
3. PAYMENT & PRICING
3.1. Payment must be made in full before any customisation work begins.
3.2. Prices are listed in GBP (£) and may be subject to VAT where applicable.
3.3. We reserve the right to update pricing at any time without prior notice.
3.4. Payments are processed securely via third-party payment providers. We do not store or process credit/debit card information.
4. DELIVERY
4.1. The customised logo will be delivered via email within 1-3 business days after payment and name submission.
4.2. Delivery times may vary depending on workload and unforeseen circumstances. Any delays will be communicated via email.
4.3. The logo package will be delivered in a ZIP file containing standard digital formats suitable for print and online use.
5. OWNERSHIP & COPYRIGHT
5.1. Upon full payment and delivery, the customer receives full copyright ownership of the purchased logo.
5.2. We retain no rights to the logo once sold and delivered.
5.3. The customer may use the logo for any legal commercial or personal purpose without restrictions.
5.4. We do not guarantee trademark registration or legal protection of the logo; customers must conduct their own due diligence if seeking trademark protection.
6. REFUNDS & CANCELLATIONS
6.1. Due to the digital nature of our products, all sales are final, and no refunds will be issued once the logos have been sent via email.
6.2. The user will receive the logos on the email provided during website registration.
6.3. If a logo has not yet been customised or sent, we may, at our discretion, offer a refund minus any processing fees.
6.4. If an error occurs on our part (e.g., incorrect business name insertion), we will correct the mistake free of charge.
6.5. Any requested revisions beyond the agreed scope will incur additional charges.
7. LIMITATIONS OF LIABILITY
7.1. We are not responsible for any issues arising from the use of the logo, including but not limited to trademark disputes, misrepresentation, or loss of business.
7.2. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the logo.
7.3. Our total liability shall not exceed the amount paid for the purchased logo.
8. INTELLECTUAL PROPERTY RIGHTS
8.1. All logos listed for sale remain our intellectual property until purchased and transferred to the customer.
8.2. Customers may not reproduce, resell, or redistribute any logos they have not purchased.
9. MODIFICATIONS TO TERMS
9.1. We reserve the right to modify these Terms and Conditions at any time.
9.2. Continued use of our website and services after any modifications constitutes acceptance of the updated terms.
10. GOVERNING LAW
10.1. These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
10.2. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. CONTACT INFORMATION
If you have any questions about these Terms and Conditions, please contact us at:
Slap Your Logo
Tyn Y Twmpath, Nantyr, Wrexham LL20 7DD
support@slapyourlogo.com
+44(0)7399598163
www.slapyourlogo.com
By purchasing from us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.